SHOP SOCIETY SELLER AGREEMENT
Effective Date: June 1, 2026
This Seller Agreement ("Agreement") governs participation as a seller on Shop Society ("Shop Society," "we," "us," or "our").
By creating a shop, listing products, accepting orders, receiving payments, or otherwise selling through Shop Society, you agree to be bound by this Agreement and the Shop Society Terms of Service.
1. ELIGIBILITY
To operate a shop on Shop Society, you must:
Be at least eighteen (18) years old
Possess legal authority to enter binding agreements
Maintain a valid payment account approved by Shop Society
Provide accurate business information
Comply with all applicable laws
Shop Society may require identity verification at any time.
2. INDEPENDENT SELLER STATUS
Sellers operate independent businesses.
Nothing in this Agreement creates:
Employment
Partnership
Joint venture
Franchise
Agency relationship
between Shop Society and any seller.
Sellers are solely responsible for:
Products
Services
Pricing
Taxes
Shipping
Customer service
Business operations
3. SELLER RESPONSIBILITIES
Sellers agree to:
Maintain accurate listings
Provide truthful product descriptions
Accurately disclose processing times
Fulfill orders promptly
Respond to customer inquiries
Maintain current contact information
Comply with all laws and regulations
Sellers may not misrepresent products, materials, quantities, licenses, delivery times, or business information.
4. PRODUCT OWNERSHIP AND INTELLECTUAL PROPERTY
Sellers represent and warrant that they own or possess all rights necessary to:
Create
Display
Market
Sell
Distribute
all products and content offered through the Platform.
Sellers are solely responsible for:
Copyright compliance
Trademark compliance
Licensing compliance
Intellectual property claims
Shop Society may remove listings or suspend accounts upon receipt of infringement complaints or evidence of infringement.
5. PROHIBITED PRODUCTS
Sellers may not list prohibited products including:
Counterfeit goods
Copyright-infringing products
Trademark-infringing products
Illegal products
Stolen goods
Controlled substances
Weapons prohibited by law
Adult content
Hazardous materials
Fraudulent products
Shop Society may remove listings without notice.
6. PRICING
Sellers are responsible for setting their own pricing.
Sellers are solely responsible for:
Pricing errors
Discounts
Promotions
Tax calculations
Shipping charges
Shop Society is not responsible for seller pricing decisions.
7. PLATFORM FEES
Shop Society currently charges a platform fee of five percent (5%) of each completed transaction.
Shop Society reserves the right to modify fees upon reasonable notice.
Additional payment processing fees may apply through third-party providers.
8. PAYOUTS
Seller payouts are processed through approved payment providers.
Shop Society may:
Delay payouts
Establish reserves
Offset balances
Reverse payments
Recover funds
when necessary to address:
Chargebacks
Refunds
Fraud
Carrier adjustments
Policy violations
Marketplace risks
No seller is guaranteed immediate access to funds.
9. SHIPPING RESPONSIBILITIES
Sellers are solely responsible for:
Packaging products
Shipping products
Providing tracking information
Maintaining accurate shipping profiles
Complying with shipping regulations
Sellers must accurately provide:
Product weight
Packaging weight
Dimensions
Package type
Shipping classifications
Failure to provide accurate shipping information may result in carrier adjustments, reserves, or account restrictions.
10. CARRIER ADJUSTMENTS
Sellers remain solely responsible for all carrier adjustment fees.
Shop Society may recover carrier adjustments by:
Deducting seller balances
Offsetting future payouts
Charging payment methods on file
Repeated carrier adjustment issues may result in account suspension.
11. RETURNS AND REFUNDS
Sellers may establish their own return and refund policies, provided such policies:
Comply with applicable laws
Are clearly disclosed
Are consistently applied
Digital product sales are final unless:
Required by law
The seller voluntarily issues a refund
Sellers remain financially responsible for refunds issued on their orders.
12. CUSTOMER COMMUNICATIONS
Sellers agree to communicate professionally with customers.
Harassment, threats, discrimination, abusive language, or deceptive communications may result in account suspension or termination.
13. DISPUTES
Sellers agree to cooperate with dispute investigations.
Upon request, sellers must provide documentation including:
Tracking information
Receipts
Communications
Product photographs
Proof of fulfillment
Failure to cooperate may result in adverse determinations.
Shop Society reserves the right to make final marketplace decisions regarding disputes.
14. SELLER PERFORMANCE
Shop Society may monitor seller performance including:
Order completion rates
Cancellation rates
Refund rates
Chargeback rates
Customer complaints
Shipping performance
Excessive performance issues may result in:
Listing restrictions
Reduced visibility
Reserves
Suspension
Termination
15. OFF-PLATFORM TRANSACTIONS
Sellers may not use Shop Society to identify customers and then move transactions off-platform to avoid fees.
Violations may result in:
Account suspension
Account termination
Loss of payouts
Listing removal
16. TERMINATION
Shop Society may suspend or terminate seller accounts at its sole discretion.
Upon termination:
Listings may be removed
Selling privileges may be revoked
Funds may be held to address outstanding obligations
Termination does not eliminate seller liability for prior transactions.
17. INDEMNIFICATION
Sellers agree to defend, indemnify, and hold harmless Shop Society from claims arising out of:
Products
Listings
Intellectual property violations
Customer disputes
Shipping issues
Legal violations
This obligation survives termination.
18. CONTACT INFORMATION
Questions regarding this Agreement may be directed to:
help@shopsocietyapp.com