Privacy Policy
Shop Society App (“Shop Society,” “we,” “us,” or “our”) provides a social commerce platform that allows users to discover, promote, and purchase products from small businesses (the “Services”).
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our mobile application, website, and Services.
By using Shop Society, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following categories of personal information:
A. Information You Provide
• Name, username, and display name
• Email address
• Profile information (bio, links, branding details, shop info)
• Content you create (posts, comments, messages, reviews)
•Customer support communications
B. Transaction & Payment Information
• Purchase activity within the app
• Order details and transaction history
⚠️ Important:
Payments are processed through third-party providers (such as Stripe).
We do not store full credit card or banking details.
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C. Account & Activity Data
• Login credentials (securely stored/encrypted)
• Follows, likes, bookmarks, and engagement
• Rep tracking data (clicks, purchases, attribution)
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D. Device & Technical Data
• IP address
• Device type and operating system
• App version and usage data
• Log data (timestamps, crashes, diagnostics)
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E. Usage & Behavior Data
• Content you view or interact with
• Time spent in the app
• Navigation behavior
This helps us improve recommendations and platform performance.
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2. How We Collect Information
We collect information:
• Directly from you (account creation, purchases, posts)
• Automatically through app usage, cookies, and analytics tools
• From third-party services, including:
• Payment processors (e.g., Stripe)
• Analytics providers
• Authentication services
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3. How We Use Your Information
We use your data to:
Provide the Services
• Create and manage accounts
• Enable buying, selling, and product discovery
• Deliver digital products within the app
• Facilitate rep promotions and sales tracking
Personalization
• Show relevant shops, products, and content
• Improve feed ranking and recommendations
Payments & Payouts
• Process transactions securely
• Facilitate payouts to sellers
Communication
• Send account updates and notifications
• Provide support
Security & Safety
• Detect fraud, abuse, or suspicious activity
• Enforce platform rules
Legal Compliance
• Comply with applicable laws and legal requests
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4. User-Generated Content & Public Visibility
Shop Society is a social platform.
This means:
• Your profile, posts, reviews, and activity may be publicly visible
• Other users can interact with your content
• Shops and reps may be displayed in feeds, search results, and explore pages
You are responsible for the content you choose to share.
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5. Sharing of Information
We may share your data with:
Service Providers
• Payment processors (e.g., Stripe)
• Cloud hosting and storage providers
• Analytics and performance tools
• Customer support tools
Within the Platform
• Content you post is visible to other users
• Engagement (likes, follows, reviews) may be visible
Legal & Business Transfers
• To comply with legal obligations
• In case of a merger, acquisition, or sale
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6. Third-Party Services & SDKs
We use third-party tools and services to operate the app, which may collect data, including:
• Payment processing providers
• Analytics tools
• Hosting infrastructure
These providers have their own privacy policies.
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7. Data Tracking & Advertising
We may use tracking technologies (such as cookies, pixels, or SDKs) to:
• Understand user behavior
• Improve app performance
• Personalize content
We do not sell personal data.
Depending on your device settings, you may be able to limit tracking (such as through iOS App Tracking Transparency settings).
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8. Children’s Privacy
Shop Society is not intended for users under 13 years old.
We do not knowingly collect personal data from children.
If you believe a child has provided data, contact:
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9. Data Security & Retention
We implement reasonable safeguards to protect your data.
However:
• No system is completely secure
• Data transmission over the internet is not guaranteed secure
We retain data only as long as necessary to:
• Provide the Services
• Meet legal obligations
• Resolve disputes
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10. Your Rights
Depending on your location, you may have the right to:
• Access your data
• Correct inaccurate data
• Request deletion
• Request a copy (data portability)
• Opt out of marketing communications
To exercise your rights:
We may verify your identity before fulfilling requests.
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11. International Data Transfers
Your information may be stored and processed in the United States or other countries.
By using the Services, you consent to this.
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12. Changes to This Policy
We may update this Privacy Policy at any time.
If changes are significant, we will notify users through the app or other means.
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13. Contact Information
For questions or requests:
Privacy Policy | Terms of Service
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