SHOP SOCIETY PRIVACY POLICY
Effective Date: June 1, 2026
1. INTRODUCTION
Shop Society ("Shop Society," "we," "us," or "our") respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Shop Society platform, including our websites, mobile applications, messaging services, social features, and marketplace services.
By using the Platform, you consent to the practices described in this Privacy Policy.
2. INFORMATION WE COLLECT
Information You Provide
We may collect information including:
Name
Username
Email address
Phone number
Profile information
Shop information
Billing information
Shipping information
Messages
Reviews
Posts
Stories
Uploaded content
Customer support communications
Seller Information
For sellers, we may collect:
Business name
Tax information
Banking information
Identity verification information
Shipping profile information
Product information
Transaction Information
We may collect information related to:
Purchases
Orders
Refunds
Chargebacks
Shipping activity
Payment activity
3. INFORMATION COLLECTED AUTOMATICALLY
We may automatically collect:
Device information
Browser information
IP address
Operating system
App version
Usage activity
Clickstream data
Session information
Log information
4. HOW WE USE INFORMATION
We may use information to:
Operate the Platform
Process transactions
Facilitate shipping
Provide customer support
Prevent fraud
Enforce policies
Improve products and services
Analyze usage
Send notifications
Display content
Personalize experiences
Communicate with users
5. MESSAGING AND COMMUNICATIONS
Messages sent through Shop Society may be stored and processed to:
Deliver messages
Prevent fraud
Investigate abuse
Resolve disputes
Enforce policies
Protect users
Users should not expect communications sent through the Platform to remain permanently available.
6. INFORMATION SHARING
We may share information with:
Service Providers
Including:
Stripe
Shippo
Hosting providers
Analytics providers
Customer support providers
Sellers and Buyers
Information necessary to complete transactions may be shared between buyers and sellers.
Legal Compliance
We may disclose information when required by law or when reasonably necessary to:
Comply with legal obligations
Protect rights
Investigate fraud
Enforce policies
7. COOKIES AND SIMILAR TECHNOLOGIES
We may use:
Cookies
Pixels
Analytics tools
Similar technologies
to improve functionality, security, and user experience.
Users may control certain cookie settings through their browser settings.
8. DATA RETENTION
We retain information for as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
Protect the Platform
Retention periods may vary depending on the nature of the information.
9. SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect information.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. CHILDREN'S PRIVACY
Shop Society is not intended for children under thirteen (13).
We do not knowingly collect personal information from children under thirteen.
If we learn that information from a child under thirteen has been collected, we may delete such information.
11. YOUR RIGHTS
Depending on your location, you may have rights regarding your personal information, including rights to:
Access information
Correct information
Delete information
Object to certain processing
Request data portability
Requests may be submitted to:
help@shopsocietyapp.com
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Updated versions will be posted with a revised effective date.
Continued use of the Platform constitutes acceptance of updated policies.
13. CONTACT INFORMATION
Questions regarding this Privacy Policy may be directed to:
help@shopsocietyapp.com